Privacy Policy
Last updated: November 2026
Master Tilesetter LLC (“Master Tilesetter,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through mastertilesetter.com, how we use it, and the choices you have.
Information we collect
When you fill out our estimate form or website chat, we may collect your name, phone number, email address, city, project details, rough square footage, project photos you upload, and your text message consent choices. We also collect basic website usage data, like pages visited, browser type, and general location, through cookies and analytics tools.
How we use your information
We use your information to respond to your request, schedule your free walkthrough, prepare your estimate, communicate about your project, and improve our website and services. If you opt in, we may also send you marketing messages as described below.
Text messaging
If you check the box to receive non marketing text messages, we'll text you about your estimate request, appointment scheduling, and job updates, If you check the box to receive marketing text messages, we may text you special offers, seasonal promotions, and project tips, Consent to receive text messages is not a condition of any purchase, Message frequency may vary, Message and data rates may apply, Reply STOP to unsubscribe at any time, Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, Text messaging originator opt in data and consent will not be shared with any third parties, Information may be shared with service providers who help us operate our messaging, such as our phone and text message platform, only to deliver the messages you asked for.
How we share information
We do not sell your personal information, We share it only with service providers who help us run our business, such as our website host, customer management system, and messaging platform, and only as needed to provide our services, We may also share information if required by law.
Cookies and analytics
Our website uses cookies and analytics tools, such as Google Analytics, to understand how visitors use the site, You can turn off cookies in your browser settings, though some parts of the site may not work as well.
How we protect your information
We use reasonable safeguards to protect your information, No website or online system is completely secure, so we can't guarantee absolute security.
Keeping your information
We keep your information only as long as needed for the purposes in this policy, or as required by law.
Your choices
You can ask us to update or delete your information at any time by contacting us below, You can opt out of text messages by replying STOP, and opt out of emails by using the unsubscribe link in any email.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time, The latest version will always be posted on this page with the updated date.